Welcome to the Castle Healthcare Practice Patient Participation Group (PPG).
We are an active group of volunteer patients who meet (with doctors and staff) on the first Tuesday every other month, to act as your representatives’, providing views and opinions and giving feedback about the Practice and the services provided, from the patients’ perspective.
The PPG has evolved in various forms over the past few years and currently consists of a Cabinet of 9 members and a number of Virtual Patient Participation Group Members who correspond by email only – see below for more information about our Virtual Patient Participation Group.
Please click here to view PPG Privacy Notice.
The Principal Aims of the Patient Participation Group are:
- assist in improving the running of the practice for the benefit of patients and staff
- facilitate communication between patients and the practice
- discuss issues raised by patients of a general nature and provide feedback
- assist with patient surveys, help produce action plans and reports
- contribute to practice decision-making and consult on service development and provision
- have input into practice communications to ensure clear and easily understood
- provide links/information to self-help groups for patients with specific needs
- promote health education and influence local health care services
- promote two-way communication with the Integrated Care Board and Partners Health
Joining the PPG
If you are interested in joining the PPG, then we would love to hear from you. New members are added to the PPG either at the PPG Annual General Meeting (AGM) or during the year, if there is a vacancy.
To join the PPG, please fill in the form below and return it to the Practice.
PPG Contact Us Form
PPG Contact Us Form
Contact the Patient Participation Group with your feedback, suggestion, comment or question. Please do not use this form for complaints – these should always be directed to the Practice Management Team. We may ask you for further information and following discussion at our next meeting, feedback will be provided.
PPG Constitution & Terms of Reference
Virtual PPG (VPPG)
We are continually seeking new members to join our Virtual PPG Group as there is no limit on the number who can join. If you are interested and wish to receive more information about our Virtual Group, please complete the ‘PPG Contact Us’ form above.
Virtual PPG members will not attend meetings and will correspond via email. We usually send an email before each meeting (with a brief summary of previous discussions) asking if there are any issues to be raised. We may also send a message if we have any specific information to provide or asking for opinions on a current topic.
Please note that your email address will be kept confidential and not passed to other Virtual Group Members.
PPG Guides
Please see below a number of useful guides to services and functions available to patients through the Practice and across Rushcliffe.
These videos have been produced by the PPG.
To view all the patient video guides, visit: Castle Healthcare Practice – YouTube
Castle Healthcare Practice – Patient Participation Group (PPG) Introduction
Important Information
Please note the PPG is here to represent patients and we deal only with issues and concerns of a general nature.
Please do not contact us about any personal or medical matter or clinical complaint – in these circumstances, please contact the Practice directly.